FAQ

Frequently Asked Questions

At Ascend Recovery Centers we provide a individualized treatment experience for every client. Our program is designed to be more personal and intimate. 

Please reach us at support@arcnow.info if you cannot find an answer to your question. We know you have a lot of questions. Please reach out and one of our coordinators will take you step by step and answer all the questions we cant possibly fit in a website.

The providers we work with the most are Assurance Health, Vista Insurance Partners, Humana, Aetna, Cigna, Blue Cross Blue Shield and United Healthcare. However, we work with many others that are not listed here. 

In the odd case that we do not accept your insurance we will work with you to try and find a facility that does.

 In most cases, insurance benefits are directly tied to the type of addiction an individual faces. This is based largely on the expected withdrawal period associated with the addiction.

 You should have a member ID card, and you may also have a letter included with your policy package/book. If not, try emailing or calling your insurance provider directly.

If you’re having trouble locating your insurance info or are not sure of what to look for, just give us a call at and we’ll help you get started.

Think you may have an addiction problem? Have you ever asked yourself “am I an addict?” 

Take the quiz below to get started on your journey to recovery.

1. Have you ever been dishonest about your drinking or drug use?
2. Have you ever felt ashamed or guilty about your drinking/drug use?
3. Do you ever drink or use drugs alone?
4. Do you frequently use drugs or alcohol when feeling depressed or angry?
5. Have you ever been arrested for anything drug or alcohol related?
6. Have you ever thought you can’t have fun without drugs and alcohol?
7. Have you ever used prescription drugs in a non-medical way?
8. Have you mixed drugs or taken more than one at the same time?
9. Have you ever switched drugs or types of drugs (e.g. beer instead of liquor)?
10. Are you unable to get through the week without using drugs?
11. Do people close to you ever complain about your drug use?
12. Have drugs or drinking created problems between you and your family or spouse?
13. Has drinking/drug use impacted your work and/or education?
14. Have you been fired because of drinking or drug use?
15. Have you lost friends and relationships due to drinking and drug use?
16. Have you abandoned commitments, hobbies, or anything other aspect of your life to use drugs?
17.When not drinking or getting high, do you find yourself obsessing over drugs and alcohol?
18. Have you “blacked out” or lost consciousness when you drank or used drugs?
19. Have you ever stolen anything in order to get your drugs?
20. Have you ever tried to stop using drugs and failed?
21. Is buying drugs/alcohol a bigger priority than rent, bills or your other financial responsibilities?
22. Do you continue to drink and use despite negative consequences?
23. Over time, have you had to use more drugs/alcohol in order to get the same effect?
24. Have you ever overdosed on any drugs?
25. Do you feel physically sick when you stop using drugs or alcohol?
26. Have you been involved in a treatment program as a result of your drug use?

If you answer yes to one or more of the questions below, it is time to consider reaching out for help for your drug or alcohol problem.

Don’t do it alone. To determine whether rehab is the right option for you, it’s important to get professional advice. Get an independent assessment of your treatment needs by a licensed professional — one who specializes in substance use problems but is not connected with or employed by a treatment center.

Your primary care physician may be able to perform the assessment or refer you to someone who can. Ask for a clinician who has been trained in substance use treatment and has earned the following credentials:


If you are considering rehab, you may find yourself overwhelmed with questions. Beyond your doctor’s assessment of your treatment needs, you will want to consider costs, insurance coverage, your ability to travel, and how your decision will affect your family, job, and personal life.

You also will need to determine which type of rehab is right for you, and particularly whether to have outpatient care by appointment or inpatient care, living at a treatment center.

The Substance Abuse and Mental Health Services Administration (SAMHSA) defines family therapy, or family counseling, as an empowering approach that involves family-level assessments, interventions, and involvement, allowing for tailored strategies. It’s clear that having a supportive family can significantly impact treatment outcomes, leading to sustained recovery. This support extends beyond substance abuse and applies to all types of relationships. Fascinating research reveals that couples who engaged in behavioral couples therapy not only showed improved abstinence rates but also experienced enhanced communication skills compared to individual-based therapy.

While family involvement is crucial, it’s also important to recognize that it may not suit everyone. Long-term exposure to a loved one’s substance abuse can leave family members feeling emotionally and psychologically drained. They may harbor fears of the unknown or hesitate to discuss family matters with a stranger. Regardless of the reasons, involving a family therapist who can address each family member’s concerns through individual sessions could be immensely beneficial. This way, those eager to participate in therapy can do so, while reluctant family members can join at their own pace whenever they feel ready.

The goal of the therapy is to help family members identify how specific behaviors affect others, learn new ways of relating to each other, resolve conflicts, and open lines of communication between all family members.

There are a range of counseling techniques used for family therapy, including:

  • Structural Therapy
  • Strategic Therapy
  • Systemic Therapy
  • Narrative Therapy
  • Transgenerational Therapy
  • Communication Therapy
  • Psychoeducation
  • Relationship Counseling

A healthy diet that keeps you full, satisfied, and energized can help your recovery in many ways. By focusing on healthy, balanced meals with key nutrients, you can give your body the fuel to fight cravings and lessen withdrawal symptoms. 

Drug and alcohol addiction can cause diminished stores of dopamine and serotonin, the two feel-good chemicals that help to regulate mood. Both serotonin and dopamine can help you relax, prevent depression, and eliminate some post-acute withdrawal symptoms. 

Some of these symptoms include:

  • Inability to concentrate
  • Insomnia
  • Repetitive thinking
  • Feelings of depression
  • Feelings of anxiety
  • Lacking initiative
  • Cravings

These symptoms can be lessened with proper nutrition and exercise. For example, you can help fight symptoms by adding more foods and healthy exercise into your new lifestyle to increase dopamine levels.

Addiction Can Also Cause Vitamin Deficiency

Vitamins play a huge role in your overall health and directly impact your energy levels and brain function. For someone battling addiction, malnutrition can cause a myriad of nutritional deficiencies, which can lead to an inefficient ability to detoxify. Nutrient deficiencies can also lead to anxiety and depression, low energy and insomnia, memory issues, and issues with cognitive function.

Research shows that exercise, along with a nutritious diet, can aid addiction recovery and is an effective way to prevent relapse. Exercise can help you reach or maintain weight goals, including gaining muscle mass, tone, and strength. This can help you feel confident in achieving your goals and staying clean.

A healthy and active lifestyle can repair much of the damage done to the body after prolonged substance abuse. It can help bone and joint health and your cardiovascular and respiratory systems. Over time, proper health can even help recovering addicts regain motor skills and balance.

Exercising regularly also releases endorphins and serotonin into your body. These chemicals decrease cravings, aid in sleep, combat depression and anxiety, and help improve your overall well-being.

Rehabilitation isn’t just about detox and therapy during inpatient treatment. It’s about a complete lifestyle overhaul. You’ll also be able to interact with like-minded people who, like you, are practicing healthy living and avoiding toxic behaviors, making it easier for you to reintegrate into society once you complete treatment and venture sobriety on your own.